Jurnal Teknik Industri Terintegrasi (JUTIN)
Vol. 6 No. 4 (2023): Oktober

Penerapan Quality Function Deployment (QFD) dalam Upaya Peningkatan Kualitas Layanan Air Conditioner di CV. XYZ

Fahruddin , Muhammad (Unknown)
Rizqi, Akhmad (Unknown)
Jufrianto, Moh (Unknown)

Article Info

Publish Date
20 Oct 2023

Abstract

This research focuses on the quality of service available at CV company AC service companies. XYZ, which is in Dukun District, uses the QFD (Quality Function Deployment) method using data processing from questionnaires, interviews and surveys. shows the customer's desire rating for the company to lower the marketed price slightly so that customers do not change to other services.

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Journal Info
Jurnal Teknik Industri Terintegrasi (JUTIN)
Website

Abbrev

jutin

Publisher

Universitas Pahlawan Tuanku Tambusai

Subject

Decision Sciences, Operations Research & Management Energy Engineering Industrial & Manufacturing Engineering Mechanical Engineering

Description

Jurnal Teknik Industri Terintegrasi merupakan jurnal yang dikelola oleh Program Studi Teknik Industri Fakultas Sains dan Teknologi Universitas Pahlawan Tuanku Tambusai yang menjebatani para peneliti untuk mempublikasikan hasil penelitian di bidang ilmu teknik dan teknik industri mencakup proses ...