Indonesian Journal of Multidisciplinary Science
Vol. 3 No. 1 (2023): Indonesian Journal of Multidisciplinary Science

Perceived usefulness, perceived ease of use, perceived enjoyment on behavioral intention to use through trust

Maria, Vita (Unknown)
Sugiyanto, Liem Bambang (Unknown)



Article Info

Publish Date
25 Oct 2023

Abstract

The purpose of this study was to find out how perceived usefulness, perceived ease of use, perceived enjoyment, and trust affect the behavioral intention to use shopeepay users in DKI Jakarta. This research is quantitative. The survey was conducted on 160 respondents who are or have used shopeepay. Data analysis was carried out using structural equation modeling with AMOS. The results show that perceived usefulness, perceived ease of use, and trust variables have a significant positive influence on behavioral intention. However, this is different from perceived enjoyment which has a positive and insignificant influence on behavioral intention to use. This is different from perceived usefulness, perceived ease of use, and perceived enjoyment which show insignificant results if mediated by trust. Research reveals that overall trust makes the greatest contribution to behavioral intention to use, followed by perceived ease of use and perceived usefulness. So the conclusion is that companies can increase behavioral intention to use through personal information data security which is the largest contributor indicator to personal information security from hacking. The limitations in the research, among others, the limited theoretical studies up to the time of data collection, the location and research objects which only focused on e-wallet users in the DKI Jakarta area, and the number of respondents who had not reached the maximum limit that should have been.

Copyrights © 2023






Journal Info

Abbrev

ijoms

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences

Description

Indonesian Journal of Multidisciplinary Science (IJOMS) is a scientific journal in the form of research and can be accessed openly. This journal has e-ISSN 2808-6724 and p-ISSN 2808-5957. This journal is published monthly by International Journal Labs. The development of the company made the ...