International Journal of Education, Language, Literature, Arts, Culture, and Social Humanities
Vol. 1 No. 3 (2023): August : International Journal of Education, Language, Literature, Arts, Cultur

The Role Of Room Attendants In Increasing The Comfort Quality Of Guest Rooms At Artotel Gajahmada Hotel Semarang

Ganjar Hergiandari (Unknown)
Dedi Joko Purnomo (Unknown)



Article Info

Publish Date
05 Sep 2023

Abstract

Ganjar Hergiandari C13.2019.00270. 2023. The Role of Room Attendants Improving the Quality of guest room comfort at the Artotel Gajahmada Semarang Hotel. Hospitality Management Applied Undergraduate Study Program, Faculty of Cultural Sciences, Dian Nuswantoro University.This final project aims to explain the role of a Room Attendant, especially in the Housekeeping department in supporting operations. A Room Attendant has duties and responsibilities in working on guest rooms, by providing the best quality of room comfort for hotel guests at Artotel Gajahmada Semarang. This research is a research that uses a qualitative approach with a descriptive type. Data collection techniques using qualitative research methods for the data collection process are obtained through interviews, observation, and documentation, to obtain the correct data. The research results obtained show that the comfort of guest rooms is supported by three things, namely tidiness, beauty, and completeness. By implementing these three things, it will make guests feel comfortable and at home while staying at the hotel at Artotel Gajahmada Semarang.

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Journal Info

Abbrev

ijellacush

Publisher

Subject

Arts Humanities Education Languange, Linguistic, Communication & Media Social Sciences

Description

Educational technology,Educational development,Learning and Teaching,Curriculum, Media & Technology Education,Learning Environment,Social Education,Educational Approach,Educational Methods, Education Policy and Development,Education Administration,Educational Assessment and Evaluation,Educational ...