Journal of Vision and Ideas (VISA)
Vol 4 No 1 (2024): VISA: Journal of Vision and Ideas

Pengaruh Perkembangan Financial Technology terhadap Kepuasan Kualitas Pelayanan Transaksi

Hanum Auliya Rahmadhani (Unknown)
Ina Wadiatul Aqidah (Politeknik Negeri Bandung)
Rizky Nur Yasin (Politeknik Negeri Bandung)



Article Info

Publish Date
11 Dec 2023

Abstract

The purpose of this study was to determine how the development of financial technology affects the satisfaction of transaction service quality. This research uses quantitative methods, and primary data is used in this research. This study used a non-probability purposive sample, with 108 respondents as the sample. In this study, data was used for multiple linear regression analysis. The test tool used is version 23 of the SPSS program. The results of this study state that the development of financial technology has a positive effect on transaction service quality satisfaction.

Copyrights © 2024






Journal Info

Abbrev

visa

Publisher

Subject

Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

Description

VISA: Journal of Visions and Ideas is a scientific journal for the academic community of universities and research institutions with a scope covering research results, studies, thoughts, and ideas related to visions and solutions to various problems in the economic, social, educational, ...