Quantitative Economics and Management Studies
Vol. 5 No. 1 (2024)

Evaluating the Decision to Implement Fully Automated Testing to Increase Business Quality Service in Asuransi Astra Digital Products

Sachi Hongo (School of Business and Management, Institut Teknologi Bandung, Bandung, Indonesia)
Yos Sunitiyoso (School of Business and Management, Institut Teknologi Bandung, Bandung, Indonesia)



Article Info

Publish Date
29 Nov 2023

Abstract

Taking these developments into account, this research will focus on assessing the ability of Asuransi Astra's digital teams to implement a fully automated testing process for its digital products. By analyzing various factors that can influence the successful implementation of automated testing, this research aims to provide insights in determining what and how many features requires to be selected to be tested by automation within Asuransi Astra's digital products. The aim of this research is to evaluate the discision to implement fully automated testing to increase bussines quality services in asuransi astra digital products. After determining the research design, the author requires data to assist in answering the research questions and achieving the goals. There is a process known as data collection for gathering necessary data. The model has facilitated understanding role expectations and aligned team efforts, allowing for a more synchronized approach towards teamwork and strategy.

Copyrights © 2024






Journal Info

Abbrev

qems

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Mathematics

Description

Journal of Quantitative Economics and Management Studies (QEMS) is an international peer-reviewed open-access journal dedicated to interchange for the results of high-quality research in all aspects of economics, management, business, finance, marketing, accounting. The journal publishes ...