Values
Vol. 3 No. 3 (2022): Values

PENGARUH IKLAN TELEVISI DAN ONLINE CUSTOMER REVIEW TERHADAP KEPUTUSAN PEMBELIAN PADA MARKETPLACE SHOPEE DI BALI

Ni Kadek Ratna Kumalasari (Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar)
Ni Putu Nita Anggraini (Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar)
Pande Ketut Ribek (Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar)



Article Info

Publish Date
30 Dec 2022

Abstract

Growing using marketplace where as online shopping is driven by the technological advances that it becomes a trend to the society. Through increase of sales, required of many companies to participate using the digitization currently. Television advertising and online customer reviews is one of the factors that can effect purchase decisions. A unique and good television commercials will be easier in the mind of consumers the brand. The existence feature of online customer review can decrease received risk of possibility to consumers online shopping, therefore companies and merchants that can get of the trust while consumer of making purchase decisions. This research aims to analyze the effect of television advertising and online customer reviews on purchase decisions. The research population is all the Shopee users in Bali with was 100 respondents of sample based on purposive sampling technique. The data was collected by distributing questionnaire by multiple linear regression analysis. The results of analysis regression show that television advertising and online customer review the partial has positive and significant effect on purchase decisions. Based on this result, we can suggested that Shopee must to increase of the frequency broadcasting television advertising and continue to improve advertising innovate and online review features to create more purchase decisions. Television advertising on the research have a dominant impact on purchase decisions.

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Journal Info

Abbrev

value

Publisher

Subject

Economics, Econometrics & Finance

Description

Values is a scientific journal for the development of management science published by the Management Study Program of the Faculty of Economics and Business, Mahasaraswati University, Denpasar. This journal is a means of publication of research results of lecturers and undergraduate students in ...