West Science Islamic Studies
Vol. 2 No. 01 (2024): West Science Islamic Studies

Analysis of Effectiveness and Challenges of Digital Zakat Management: Case Study on Shopee and Tokopedia Platform

Loso Judijanto (IPOSS Jakarta)
Eko Sudarmanto (Universitas Muhammadiyah Tangerang)
Asri Ady Bakri (Universitas Muslim Indonesia, Makassar)
Jasiah Jasiah (IAIN Palangkaraya)
Muhammad Irwan (Universitas Mataram Indonesia)



Article Info

Publish Date
30 Jan 2024

Abstract

This research explores the Analysis of the Effectiveness and Challenges of Digital Zakat Management, focusing on the case study of Shopee and Tokopedia platforms through a quantitative approach. A diverse sample of 250 participants engaged in Zakat transactions provided insights into demographic profiles, usage patterns, and perceptions of digital Zakat features. Results indicate a broad appeal, with users spanning various age groups, professions, and geographic locations. Usage patterns varied, emphasizing the platforms' adaptability to users with different engagement frequencies. While users expressed high satisfaction (Mean Score: 4.1) and perceived efficiency in transaction speed (Mean Score: 4.2), challenges such as transparency concerns (Mean Score: 3.8) and technological barriers (30%) were identified. The study offers implications for platform optimization, emphasizing the importance of addressing challenges to enhance digital Zakat experiences.

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Journal Info

Abbrev

wsiss

Publisher

Subject

Religion

Description

The scope of the journal Islamic Studies covers various aspects related to understanding, research, and discussion of Islam, Islamic culture, and Islamic civilization. The journal aims to be a diverse source of knowledge committed to an in-depth understanding of Islam in the contemporary world. Its ...