<![CDATA[This research explores the precarious employment conditions of baristas in the hospitality industry sector in Indonesia. It was found that job uncertainty and wages below the minimum standard are the primary issues faced by baristas. The study utilized in-depth interviews with a number of baristas who had completed their work contracts for more than 1 month, as well as interviews with coffee shop owners. The main findings include (1) uncertainty caused by the inability to meet the needs of baristas and (2) uncertainty caused by business conditions in the hospitality sector. The research results suggest recommendations, such as (1) owners' aspirations to implement inclusive leadership, (2) improvements to barista competency training, and (3) enhancements to regulatory policies related to the coffee shop business to reduce instability in market conditions. Thus, this research provides valuable insights for business owners and policymakers to improve working conditions in the hospitality sector, particularly at the barista level.]]>
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