The Journal General Health and Pharmaceutical Sciences Research
Vol. 1 No. 4 (2023): December: The Journal General Health and Pharmaceutical Sciences Research

Responsivitas Dalam Pelayanan Publik di Rumah Sakit Umum Daerah Pasar Wajo Kabupaten Buton

Anna Maria Daud (Institut Teknologi dan Kesehatan Tri Tunas Nasional)
Andi Mu’tiah Sari (Institut Teknologi dan Kesehatan Tri Tunas Nasional)



Article Info

Publish Date
30 Dec 2023

Abstract

The objectives of this study were out find responsiviness public at the regional hospital Pasar Wajo Buton regency. This study uses a type qualitative descriptive with as many as 8 informant taken by purposively. Data collection techniques use observation, interviews, and documentation. Data analysis is carried out systematicly, namely data reduction, data presentation, verification, and conclusions.The results of the study indicate that responsiviness is in service at the regional general hospital Pasar Wajo Buton regency consists of (3) three: (1) the ability to respond to the behavior and good respons. This is seen from modestly, friendliness, justice shown in serving; (2) the speed of service which is based on service time every day and the agility of the officer has not run smoothly in accordance with the stipulated conditions. This is because at the time of service there are still officier who are slow to handle; (3) the accuracy of service is based on service procedures and the accuracy of the officers is good. This can be seen from the accuracy of the officier and there no mistake in the service in other words the officier provides services according to the wishes and services carried out in accordance with established procedurs.

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Journal Info

Abbrev

TJGHPSR

Publisher

Subject

Health Professions Nursing Other

Description

This journal is The Journal General Health and Pharmaceutical Sciences Research which is peer-reviewed and open. The field of study in this journal includes the General Health and Pharmaceutical Sciences ...