<![CDATA[Structural Equation Modeling (SEM) is a multivariate statistical method that is used to thoroughly explain the relationship between latent variables simultaneously. Until now, SEM continues to grow in research. This research was conducted to examine the indirect effect on the timeliness of paying bank mortgages with a multi-group moderation approach. Analysis to identify factors that influence the timeliness of paying bank mortgages is an important step for banks before extending credit to prospective customers. The data used in this research is secondary data from research grants from National Competitive Basic Research. The data scale used is the Likert scale for exogenous, mediating endogenous, and pure endogenous variables. While the moderating variable uses a dummy variable. The results of the study show that the indirect effect of Capacity and Capital on Pay on Time for Bank Mortgage customers has a significant effect, both on non-current collectibility status and current collectibility status. This is evidenced by the Sobel test value greater than (1.96) on the indirect effect test, and the p-value of the Wald test is smaller than (0.05) on the moderation indirect effect test. Mediator variable is able to increase the effect of exogenous variables on endogenous variable Customers with current collectibility status have a stronger influence on timely payments than customers with non-current collectibility status.]]>
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