JAM : Jurnal Aplikasi Manajemen
Vol. 21 No. 4 (2023)

THE EFFECT OF WORKLOAD, BURNOUT, AND WORK MOTIVATION ON NURSE PERFORMANCE

Kurniawati, Fivi (Unknown)
Fikaris, Muhammad Fiarry (Unknown)
Eryani, Ika Septiana (Unknown)
Rohendi, A. (Unknown)
Wahyudi, Bayu (Unknown)



Article Info

Publish Date
01 Dec 2023

Abstract

Nurse Performance plays a crucial role in ensuring the quality of service delivery within hospitals. However, nurses often face significant stress due to heavy workloads and the demanding nature of patient care, leading to burnout. In order to support optimal performance, it is imperative for nurses to possess strong work motivation. This study aimed to investigate the impact of workload, burnout, and work motivation on nurse performance within a specified public hospital in Batam. An observational analytic approach with non-probability sampling was employed, and the study included 111 participants. Data analysis and processing were conducted using a statistical software program. The findings revealed that workload and burnout exerted a negative influence on nurse performance, while work motivation had a positive effect. Workload, burnout, and work motivation collectively and partially impacted nurse performance. Consequently, it is vital for hospital management to prioritize factors that affect nurse performance. Through effective management and the mitigation of stressors in the hospital work environment, the overall well-being of healthcare workers can be improved, resulting in elevated levels of health. Notably, this study utilized the latest literature references and research instruments to ensure robust findings.

Copyrights © 2023






Journal Info

Abbrev

jam

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and ...