Journal of Management, Economic, and Financial
Vol. 2 No. 3 (2024): Journal of Management, Economic and Financial

Analysis of The Effect of Workload, Role Conflict, Work Stress on Exit Intentions and Work Burnout

Arwansa Wahana (University of National Development Veterans Jakarta, DKI Jakarta, Indonesia)
Iwan Kresna Setiadi (University of National Development Veterans Jakarta, DKI Jakarta, Indonesia)
Sri Mulyantini (University of National Development Veterans Jakarta, DKI Jakarta, Indonesia)



Article Info

Publish Date
06 May 2024

Abstract

The banking sector, including Bank Syariah X, faces challenges with high employee turnover rates, which can be attributed to factors such as workload, role conflict, and work stress. This quantitative study aims to analyze the impact of workload, role conflict, and work stress on turnover intentions and work fatigue among Bank Syariah X employees in the Jabodetabek area. A sample of 75 organic employees was selected using simple random sampling, and data were collected through questionnaire surveys. Analysis was conducted using Partial Least Square (PLS) analysis. The findings reveal that workload and role conflict significantly contribute to work stress, which in turn influences turnover intentions and job burnout. The study underscores the importance of addressing these factors to mitigate turnover and enhance employee well-being. The results provide valuable insights for academia to enrich research literature, researchers to contribute to knowledge development, and Bank Syariah X management to formulate effective policies and practices for workforce management.

Copyrights © 2024






Journal Info

Abbrev

jmef

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

Description

The Journal of Management, Economic, and Financial is a double-blind peer review and open access academic journal. This journal is a scientific magazine published six issues per year has published its first issue in 2022 with e-ISSN 2986-6863. The journal publishes research papers, technical papers, ...