Journal Publicuho
Vol. 7 No. 1 (2024): February - April - Journal Publicuho

IMPLEMENTASI PELAYANAN ADMINISTRASI TERPADU KECAMATAN (PATEN) DI KECAMATAN WOLO KABUPATEN KOLAKA

Yudi Agusman (Universitas Sembilanbelas November Kolaka)
La Ode Asrun (Universitas Sembilanbelas November Kolaka)
Putri Yasmin (Universitas Sembilanbelas November Kolaka)



Article Info

Publish Date
07 Feb 2024

Abstract

This research aims to understand the implementation of Integrated District Administrative Services (PATEN) in Wolo District, Kolaka Regency. It adopts a qualitative descriptive research method and is conducted within the Wolo District area, Kolaka Regency. The participants in this study consist of community members in Wolo, the District Head of Wolo, the Head of Public Services (Kasi Pelayanan Umum), and personnel involved in integrated administrative services. The data used in this study involves information derived from both primary and secondary sources. The research findings indicate that the implementation of Integrated District Administrative Services (PATEN) in Wolo District, Kolaka Regency, has not yet reached an optimal level. This is evident across four implementation aspects encompassing communication, resources, disposition, and bureaucratic structure. Among these are insufficient socialization efforts among the community, limitations in the number of available service personnel, a lack of friendliness in their demeanour, and frequent delays in the issuance of service documents.

Copyrights © 2024






Journal Info

Abbrev

journal

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

Description

Aim Journal Publicuho is a double-blind peer-reviewed publication that aims to disseminate all information that contributes to the understanding and development of the study of public administration and public policy and social issues through the publication of research articles or critical reviews. ...