Jurnal Kewirausahaan dan Bisnis
Vol. 1 No. 1 (2019): Februari

Standarisasi Pelayanan Terhadap Konsumen Melalui Pendidikan Komunikasi Interpersonal Berbasis Hypnosis Pada Karyawan Kebab Turki Babarafi Kota Bengkulu

Selviani, Diah (Unknown)
Rachayu , Imma (Unknown)
Nurmita, Fina (Unknown)
Suryani , Novi Ade (Unknown)
Yuniarti, Vemmy (Unknown)
Adidarma , Rifeldo (Unknown)



Article Info

Publish Date
25 Feb 2019

Abstract

This study aims to analyze the effectiveness of hypnosis-based interpersonal communication education in increasing the standardization of service to consumers at Kebab Turki Babarafi employees in Bengkulu City. Interpersonal communication education focuses on developing good communication and interaction skills between employees and consumers, while hypnosis is used as a method to increase concentration and influence employee behavior in providing better service. This study used an experimental research design with a control group and a treatment group. The treatment group will receive hypnosis-based interpersonal communication education, while the control group will not receive the intervention. Data was collected through direct observation and questionnaires given to employees and consumers before and after the intervention. Data analysis was performed using appropriate statistical methods. It is hoped that the results of this study can provide a deeper understanding of the effectiveness of hypnosis-based interpersonal communication education in increasing the standardization of service to consumers.

Copyrights © 2019






Journal Info

Abbrev

JKB

Publisher

Subject

Agriculture, Biological Sciences & Forestry Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences Other

Description

Jurnal Kewirausahaan dan Bisnis include original research articles, and reviews on a diverse topic: Marketing Management Financial Management Business Management Strategic Management Entrepreneurship and Ethics Entrepreneurship and Administration Entrepreneurship Education Corporate Entrepreneurship ...