PRAGMATIS Jurnal Manajemen dan Bisnis
Vol 2, No 1 (2021): March

Pengaruh Kualitas Aplikasi, Service Convenience, Dan Fenomena Panic Buying Saat Pandemi Covid-19 Terhadap Intensitas Pembelian Pada Market Place Tokopedia

Vebrico Windy Satriya (Fakultas Ekonomi dan Bisnis, Universitas Wijaya Kusuma Surabaya)



Article Info

Publish Date
31 Mar 2021

Abstract

The primary aim of this research is to identify the effect of quality application, service convenience, and panic buying phenomena during the covid-19 pandemic towards buyers' purchase intensity on marketplace namely Tokopedia. By using a non probability sampling technique, a sample of 90 respondent is obtained and the number is considered properly represent the total population of Tokopedia's consumers especially around RW 03 Sedayu, Surabaya. The analysis of data used is multiple linear regression analysis. The result of the study indicates that a quality of one application has a significant influence on purchase insensity and thus becomes the dominant variable factor. Meanwhile, service convenience does not hold crucial parts on the purchasing intensity. The Adjusted R Square coefficient of 47.8% of the unit describes that the variant shifts of value in purchase intensity can explain its direct effect through application quality value changing variation, service convenience, and panic buying by 47.8% in unit.

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Journal Info

Abbrev

pragmatis

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

PRAGMATIS: Jurnal Manajemen is a peer-reviewed journal that publishes articles, studies, and reviews relating to economics, management. PRAGMATIS journal accepts any manuscripts or articles in the field of economics, management studies from both national and international academicians and ...