Dia: Jurnal Administrasi Publik
Vol 22 No 01 (2024): PUBLIC ADMINISTRATION

IMPLEMENTATION OF BUSINESS LICENCING POLICIES WITH THE ONLINE SINGLE SUBMISSION SYSTEM IN THE ONE-STOP INTEGRATED SERVICE AND INVESTMENT OFFICE OF THE CITY OF SUKABUMI

Dewianti Dewianti (University of Muhammadiyah Sukabumi)
Rijal Amirulloh (University of Muhammadiyah Sukabumi)
Rizki Hegia Sampurna (University of Muhammadiyah Sukabumi)



Article Info

Publish Date
01 Jun 2024

Abstract

The complicated bureaucratic time makes people not want to register their business, with the online single submission policy it is hoped that it will make it easier for people to get their business licenses. To find out how the Implementation of Business Licensing Policies with the Online Single Submission System at the One-Stop Investment and Integrated Services Office of Sukabumi City. In this study, researchers used descriptive qualitative research methods. Based on the results of research conducted by researchers by collecting data to discuss the implementation of the online single submission system policy at the Sukabumi City One-Stop Investment and Integrated Service Office from Van Metter and Van Horn Theory, there are two variables that are not optimal, namely the resource variable and the Inter-Organizational Coordination and Implementation Activity variable. It can be concluded that human resources in policy implementation are sufficient. However, facilities and infrastructure such as parking lots and expansion of waiting rooms have not been fully realized. then Inter-Organizational Coordination and Implementing Activities have not gone well due to the uneven delivery of information related to the licensing issuance process. However, internal communication is well established.

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Journal Info

Abbrev

dia

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Social Sciences

Description

DIA: Journal of Public Administration Studies is published by the public administration department at the University of 17 August Surabaya, as a medium of communication and dissemination of research results and scientific work in the field of Public Policy, Local Government, Public Management, ...