Instal : Jurnal Komputer
Vol 16 No 01 (2024): Instal : Jurnal Komputer

Design of a Technician Attendance System for Internet Network Disturbances at PT Telkom Indonesia Using a Website

Ardiansyah, Fery (Unknown)
Irwan (Unknown)
Lubis, Akhyar (Unknown)



Article Info

Publish Date
23 Feb 2024

Abstract

Telkom Indonesia, or PT Telkom Indonesia (Persero) Tbk, is a telecommunications company based in Indonesia. Telkom Indonesia was founded in 1856 under the name "Jawatan Telegraaf" by the Dutch East Indies Government. In 1965, the company name changed to "Perum Telkom" after being taken over by the Indonesian government. Telkom Indonesia is a State-Owned Enterprise (BUMN) which is wholly owned by the Indonesian government. PT Telkom Indonesia is a company that continues to develop communications media and internet network technology. At PT Telkom Indonesia which has a branch office in Medan City, precisely on Jalan Gunung Krakatau No. 17 A North Sumatra Province. The branch office has employees who work in the technician field, where many technicians are on duty in the field to fix network problems. The problem that occurs in this company is that many technicians do not fill in the attendance data that has been provided with the finger print machine at the Medan City branch of PT Telkom. This happens because many technicians who are on duty in the field to repair customers' internet networks in Medan City are reluctant to return to the office or go directly to the location to repair the internet network, so the technician employees forget to fill in the attendance data provided by the company. For this reason, the company requires an online presence that is intended for network trouble technicians.

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Journal Info

Abbrev

Instal

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

Focus And Scope Instal : Jurnal Komputer is a peer-reviewed scientific journal published by CV. Cattleya Darmaya Fortuna which has been published since 2009. The aim of this journal is to publish high-quality articles dedicated to all aspects of the latest outstanding developments in the field of ...