A Field Study on Evaluating Mental Workload in “Kerupuk Emping” Small and Medium-Sized Enterprise in Hanau Berak Village, Lampung

Muhammad Attar (Program Study of Industrial Engineering, Faculty of Technology Production and Industry, Institut Teknologi Sumatera)
Indah Puspita Sari (Program Study of Cosmetic Engineering, Faculty of Technology Production and Industry, Institut Teknologi Sumatera)
Suryaneta (Program Study of Cosmetic Engineering, Faculty of Technology Production and Industry, Institut Teknologi Sumatera)

Indonesian Journal of Economic & Management Sciences (IJEMS)
Vol. 1 No. 2 (2023): April 2023

This study examined the mental workload of employees in small and medium-sized enterprises (SMEs) engaged in the production of “Kerupuk Emping” in Hanau Berak Village, Lampung. Using both qualitative and quantitative techniques for data collection, a mixed-methods strategy was employed. The NASA-TLX questionnaire was utilized to measure mental burden, including mental demand, physical demand, temporal demand, performance, effort, and frustration. In addition, semi-structured interviews were used to acquire a deeper understanding of the experiences of the participants. The findings revealed that employees of “Kerupuk Emping” small and medium-sized enterprises experienced a substantial mental burden. This study’s findings can inform interventions aimed at reducing mental burden in the workplace, resulting in improved employee health and well-being and increased SME productivity