Journal on Education
Vol 6 No 4 (2024): Journal on Education: Volume 6 Nomor 4 Mei-Agustus 2024

Pengaruh Social Media Marketing, E-Wom Dan Kualitas Pelayanan Terhadap Keputusan Pembelian (Study Di Kaekopi Lamongan)

Nanto Purnomo (Universitas Islam Lamongan)
Dedy Fahmi Hakim (Universitas Islam Lamongan)



Article Info

Publish Date
26 Jun 2024

Abstract

This study aims to determine the effect of Social Media Marketing, E-WoM and Service Quality on Purchasing Decisions with a quantitative approach. The population in this study were Kaekopi Lamongan customers and the sample used was 180 respondents. The sample technique used purposive sampling using the Hair formula. Based on the results of the validity and reliability tests of the Social Media Marketing, E-WoM and Service Quality variables, it can be concluded that they are valid and reliable. Based on the results of hypothesis testing, it can be concluded that the variables of Social Media Marketing, E-WoM and Service Quality partially or simultaneously have a significant influence on Purchasing Decisions at Kaekopi Lamongan. The Service Quality variable is the most dominant independent variable in influencing the dependent variable.

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Journal Info

Abbrev

joe

Publisher

Subject

Education

Description

Journal On Education is a journal that publishes articles related to research (Case Study, Qualitative, Quantitative, Action Research), or development in the field of education such as early education, basic education, secondary education, out-of-school education, higher education, assessment in ...