Dinasti International Journal of Management Science
Vol. 5 No. 2 (2023): Dinasti International Journal of Management Science (November - December 2023)

Small Medium Enterprises Transforming to Digital given E-Commerce Users' Intention to Shop Online

Ari Apriani (Universitas Dian Nusantara, Jakarta, Indonesia)
Siti Annisa Wahdiniawati (Universitas Dian Nusantara, Jakarta, Indonesia)



Article Info

Publish Date
05 Dec 2023

Abstract

The aim of this study is to explore the digital transformation of SMEs concerning the intention to make online purchases, with the anticipated outcome being the formulation of effective strategies for SMEs to boost consumer inclination towards online shopping. The study involved consumers using Shopee and Tokopedia in the Jakarta, Bogor, Depok, Tangerang, and Bekasi (Jabodetabek) areas, with a sample size of 220 respondents spread across Jabodetabek. Data collection utilized a questionnaire method where respondents provided answers in a choice-based format, employing a Likert scale for question scaling. Quantitative analysis, specifically using SEM analysis tools, was the method employed in this research. The findings highlighted that perceived usefulness and trust significantly and positively influenced attitudes towards online shopping and the intention to purchase online. Additionally, perceived ease of use had a positive and significant effect on attitudes towards online shopping, yet it did not directly impact the intention to buy online. This research's implications offer valuable insights into digital transformation, aiming to enhance SMEs and alter consumer shopping behaviors in the digital era.

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Journal Info

Abbrev

DIJMS

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other

Description

This research was carried out on Build Operate Transfer investment in Business cooperation model to metering system development project by examinated those criterias by technology preparedness level (TKT) evaluation method, Innovation preparedness level and political, social economic, technology, ...