Formosa Journal of Science and Technology (FJST)
Vol. 2 No. 11 (2023): November 2023

Marketing Communication Analysis of the Consumer Decision Making Process

Abrina S. Wardhana (Communication Sciences, Faculty of Social and Political Sciences, Sebelas Maret University)
Pawito Pawito (Communication Sciences, Faculty of Social and Political Sciences, Sebelas Maret University)
Ign. Agung Satyawan (Communication Sciences, Faculty of Social and Political Sciences, Sebelas Maret University)



Article Info

Publish Date
07 Dec 2023

Abstract

Consumers often purchase new products associated with preferred brand names. Their favorable attitude toward a brand name is often the result of repeated satisfaction with other products produced by the same company. Sometimes attitudes follow the purchase and consumption of a product. For example, consumers may purchase a branded product without having any prior attitude towards it because it is the only product of its kind available. There are many aspects to consumer behavior. The experience of using products and services, as well as the sense of pleasure derived from owning, collecting, or consuming goods and experiences contribute to consumer satisfaction and overall quality of life. These consumption outcomes or experiences, in turn, influence the consumer's future decision-making process. The importance of ownership and experience, a broader consumer behavior perspective may view consumer choice as the beginning of the consumption process, not just the end of the consumer's decision-making efforts.

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Journal Info

Abbrev

fjst

Publisher

Subject

Humanities Computer Science & IT Education Industrial & Manufacturing Engineering Social Sciences

Description

Formosa Journal of Science and Technology (FJST) is an open-access scientific journal that publishing full-length research papers and review articles covering subjects that fall under the wide spectrum of science and technology. FJST journal is dedicated towards dissemination of knowledge related to ...