Formosa Journal of Applied Sciences (FJAS)
Vol. 3 No. 2 (2024): Februari 2024

The Influence of Service Quality and Location on Fuel Purchase Decisions at COCO Gas Stations 11.201.107 Hm. Yamin Medan

Setiawan, Reza (Unknown)
Tasya, Khalisa Aulia (Unknown)
Apriani, Wulan (Unknown)
Zetira, Cinthia Tasyva (Unknown)
Hasyim, Hasyim (Unknown)

Article Info

Publish Date
28 Feb 2024

Abstract

This research tries to ascertain how service quality influences fuel purchasing decisions at SPBU Coco 11.201.107 HM. Yamin Medan. This research uses explanatory research which uses descriptive statistical methods to verify whether there is an influence between the services provided on customers' fuel purchasing decisions. The research results showed that respondents' responses regarding the quality of service were considered good. Respondents rated the services and facilities provided at the Coco HM gas station positively. Yamin. Similar research can be carried out between regions for the next stage of the research process in the same environment with different characteristics and with changes in research variables that can be developed for further research.

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Journal Info
Formosa Journal of Applied Sciences (FJAS)
Website

Abbrev

fjas

Publisher

PT FORMOSA CENDEKIA GLOBAL

Subject

Control & Systems Engineering Decision Sciences, Operations Research & Management Education Engineering Social Sciences

Description

Formosa Journal of Applied Sciences (FJAS) seeks to propose and disseminate the knowledge by publishing original research findings and novelties, review articles and short communications in the wide spectrum of applied sciences. Scope of the journal includes: Biology, chemistry, physics, ...