To thrive and advance, hospitals must effectively manage fierce competition within the healthcare sector. Remaining competitive necessitates hospitals to reevaluate their existing pricing tactics, particularly by adopting a competitive pricing framework. After engaging in conversations with the head of the hemodialysis (HD) department, it came to light that the BPJS program accounted for 95% of the HD patients at Wangaya Hospital, while the remaining 5% comprised general patients. This study used a descriptive, quantitative research method. The investigation focused on the Hemodialysis service unit and its related departments, including service, finance, technician, IPSRS, IPSRS waste management, and pharmacy departments.
Copyrights © 2024