Jurnal Ecoment Global: Kajian Bisnis dan Manajemen
Vol. 9 No. 1 (2024): Edisi April 2024

The Influence of Online Customer Reviews, Online Customer Ratings, Influencers on Purchasing Decisions for Skincare Products on the Sociolla Application

Dwi Puspitaningrum, Hapsari (Unknown)
Arumsari, Nurul Rizka (Unknown)
Karatri, Rhealin Hening (Unknown)



Article Info

Publish Date
05 Apr 2024

Abstract

The aim of this research is to analyze the influence of online customer reviews, online customer ratings and influencers on the decision to purchase skincare products on the Sociolla application. The approach used in this research is a quantitative approach. Consumers who have purchased skincare products using the Sociolla application with certain criteria are the sample in this study, totaling 100 respondents and sampling using a purposive sampling technique. The data collection technique uses a questionnaire method. The data analysis technique uses SPSS version 26. The research results show that the online customer review variable has a positive effect on purchasing decisions for skincare products on the Sociolla application. Online customer ratings have a positive influence on purchasing decisions for skincare products on the Sociolla application. Meanwhile, the influencer variable does not have a significant effect on purchasing decisions for skincare products on the Sociolla application

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Journal Info

Abbrev

EG

Publisher

Subject

Economics, Econometrics & Finance

Description

The Ecoment is intended to be the journal for publishing articles reporting the results of research on business and management. The Ecoment invites manuscripts in the areas of finance, international business, management strategy, marketing, economics, risk, accounting, and insurance. The Ecoment ...