Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Vol. 9, No. 2

IMPLEMENTASI LEAN DALAM STRATEGI PEMASARAN DI RUMAH SAKIT GIGI DAN MULUT: TINJAUAN LITERATUR

Prastiwi, Arini Cyndwiana (Unknown)
Ayuningtyas, Dumilah (Unknown)



Article Info

Publish Date
30 Jun 2023

Abstract

Hospitals as health services must make strategies in developing marketing activities so that they get a good response from the community. Oral and Dental Hospital (RSGM) is a health service that provides dental and oral health services in the form of prevention, treatment and recovery as well as providing emergency, outpatient, and inpatient services. The growing number of RSGM has forced health service management to plan the right marketing strategy to increase and maintain interest in patient visits. In addition, RSGM must also pay attention to service quality and cost efficiency. The benefits of lean in marketing can improve service quality and productivity by determining useful value and eliminating waste so that it can maximize its potential and marketing can be in accordance with the target market. This study was conducted descriptively, and the search results will be associated with Lean in the discussion as a method to help identify the right marketing strategy based on available resources. The benefits of lean in marketing strategy are that it can help identify the right marketing mix using several types of tools, for example fishbone diagrams, and reduce unnecessary waste in RSGM marketing efforts Dental and oral hospital, Marketing strategy, Lean

Copyrights © 2023






Journal Info

Abbrev

publication:arsi

Publisher

Subject

Decision Sciences, Operations Research & Management Public Health Social Sciences

Description

Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was initiated by the Center for Health Administration and Policy Studies (CHAMPS) Faculty of Public Health, University of Indonesia (FKM UI) and is currently managed by the Department of Health Administration and Policy, Faculty of Public Health, ...