Jurnal Scientia
Vol. 12 No. 04 (2023): Education, Sosial science and Planning technique, 2023, Edition September-Nov

ENHANCE SERVICE QUALITY WITH CONFLICT MANAGEMENT IN THE COMPANY

Fitra Arlina Nasution (Universitas Pembangunan Panca Budi Medan, North Sumatra Indonesia)



Article Info

Publish Date
30 Nov 2023

Abstract

In this paper, conflict research is part of human nature in social life which can improve good management and be used as a stimulus to improve the quality of performance. This research examines the sources of conflict and the urgency of conflict management in Islamic educational institutions. This research is a library research with a descriptive approach. Conflict management in corporate institutions is one of the effective ways to increase work productivity. The key to the effectiveness of conflict management in Islamic educational institutions is the ability and innovation of institutional leaders in combining or choosing the best among several conflict management strategies such as giving explanations (tabayyun), deliberation, tahkim, ishlah, and other strategies.

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Journal Info

Abbrev

pendidikan

Publisher

Subject

Education Mathematics

Description

Scientific Journal is a publication by Sean Institute, which is devoted to the field of education with the topic of Learning Effectiveness studies, Analysis of Learning Influences, Application of Learning Models and the development of instructional media; we also invite the teachers, researchers, ...