Jurnal Ekonomi
Vol. 13 No. 03 (2024): Jurnal Ekonomi, Edition July -September 2024

Improving The Professionalism Of Waiter And Waitress In Supporting The Succesaful Operational Food And Beverage Service At Aryaduta Hotel Medan

Elisa Br Tarigan (Unknown)
Dewi Shinta Wulandari Lubis (Unknown)

Article Info

Publish Date
23 Jul 2024

Abstract

The aim of this research is to find out the role of waiter and waitress in supporting the succses of food and drinks. The type of research used is qualitative research. In this research, data was collected through observation and in-depth interviews. The research sample was the manager the Aryaduta Medan Hotel in the Food And Beverage section. The results of this research show that standart operating procedures (SOP) greatly influence the profesionalism of waiters and waitress. With the presence of SOP, staff can function well at work.

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Journal Info
Jurnal Ekonomi
Website

Abbrev

Ekonomi

Publisher

SEAN INSTITUTE

Subject

Economics, Econometrics & Finance

Description

Jurnal Ekonomi [p. ISSN 2301-6280, e. ISSN 2721-9879] is a peer-reviewed journal published Half times a year (June, and December) by SEAN Institute. Jurnal Ekonomi is intended to be the journal for publishing articles reporting the results of economics research. Jurnal Ekonomi invites manuscripts ...