JURMATIS : Jurnal Manajemen Teknologi dan Teknik Industri
Vol. 6 No. 1 (2024): January

Klik, Pesan, Nikmati: Sistem Pemesanan Online Terbaru UMKM Pempek Fenny

Surbakti, Feliks Prasepta Sejahtera (Unknown)
Riofenta , Ignatius Galviandra (Unknown)



Article Info

Publish Date
31 Jan 2024

Abstract

The development of technology and the COVID-19 pandemic have changed the consumption trends of society. The culinary industry has been affected, but can survive by going online. The Pempek Fenny culinary industry still uses a manual system. This study builds a pempek order information system to improve the information system with various features and measure user satisfaction. The research method uses a mixed method with an action research approach. The population is theculinary industry owner and 6 of its customers purposively. The procedures carried out are problem identification, literature study collection, data collection, system testing, and system evaluation. This finding resulted in efficiency because some activities that were previously done manually can be done automatically by the system with a satisfaction of 3.7. The contribution achieved improves the performance of the culinary industry, the latest features of application development and ordering are more efficient and accurate

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Journal Info

Abbrev

jurmatis

Publisher

Subject

Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering

Description

1. Quality and Reliability Engineering (QRE) Includes tools and techniques for engineering products in the goods industry and service industry. QRE to prevent product errors or defects. While in the process of the service industry to avoid problems in providing the best service solutions to ...