Journal Publicuho
Vol. 7 No. 2 (2024): May - July - Journal Publicuho

OCB in Banking: A Mediating Model of Psychological Capital, Workload, and Job Satisfaction

M. Arief Wahyudi Ginting (Universitas Andalas)
Rahmi Fahmy (Universitas Andalas)
Harif Amali Rivai (Universitas Andalas)

Article Info

Publish Date
24 May 2024

Abstract

Maron Tourism Village Management is an innovative program implemented by Village-This study aims to evaluates the effects of psychological capital and workload on OCB, and the mediating contribution of job satisfaction in Bank Indonesia representative area West Sumatera and Pematang Siantar. A purposive sampling technique with single criteria was used for 82 permanent bankers. Then, their responses to the online questionnaires were proposed and analysed by assisting Smart-PLS Sofware's latest version with the technique of Structural Equation Model (SEM) and path-analysis in two-tail criteria. The result shows that all relationships were tested can be stated in line with research expectations.

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Journal Info
Journal Publicuho
Website

Abbrev

journal

Publisher

Universitas Halu Oleo

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

Description

Aim Journal Publicuho is a double-blind peer-reviewed publication that aims to disseminate all information that contributes to the understanding and development of the study of public administration and public policy and social issues through the publication of research articles or critical reviews. ...