Panorama Nusantara
Vol 13 No 1 (2018): PANORAMA NUSANTARA

PENGARUH HARGA, KEPERCAYAAN DAN CITRA MEREK TERHADAP KEPUASAN SISWA/I BERSEKOLAH DI SMK (SMIP) TAMAN WISATA CILEUNGSI KAB.BOGOR

Al Agus Kristiadi (STIE Pariwisata Internasional)
Sharah Sarlita Ariyani Putri (Unknown)



Article Info

Publish Date
30 Aug 2018

Abstract

This study aims to determine: the influence of price (X1), trust (X2) and brand image (X3) simultaneously or partially to customer satisfaction (students) choosing SMK (SMIP) Taman Wisata Cileungsi. This research is a descriptive research using quantitave approach. The research sample is 96 students at SMK (SMIP) Taman Wisata Cileungsi. This research is using purposive sampling and direct give questioner to students at SMK (SMIP) Taman Wisata Cileungsi also using descriptive analyze and multiple linear regression for analyzing data research. Result of the research showed that trust (X2) and brand image (X3) has significant effect on customer satisfaction (students), while price (X1) has unsignificant effect on customer (students) satisfaction. Beside that by simultaneous price (X1), trust (X2) and brand image (X3) has significant effect on customer satisfaction (students) choosing SMK (SMIP) Taman Wisata Cileungsi. Thus, SMK (SMIP) Taman Wisata Cileungsi should continue to improve the trust and brand image and than more pay attention about price, so that students are satisfied in SMK (SMIP) Taman Wisata Cileungsi.

Copyrights © 2018






Journal Info

Abbrev

panoramanusantara

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal ilmiah yang mempublikasikan hasil penelitiaan mahasiswa dan dosen S1 Manajemen Universitas Asa Indonesia, dan yang menjadi scope jurnal ini adalah manajemen pemasaran, manajemen keuangan, manajemen operasional bisnis, dan manajemen SDM Terbit 2 kali dalam 1 tahun, yaitu Juni dan ...