Jurnal Ekonomi Trisakti
Vol. 3 No. 2 (2023): Oktober

FACTORS AFFECTING LUXURY CONSUMERS ON WEBROOMING INTENTION

Fadilah Intan Fauzi (Fakultas Ekonomi dan Bisnis, Universitas Trisakti)
Luki Adiati Pratomo (Fakultas Ekonomi dan Bisnis, Universitas Trisakti)



Article Info

Publish Date
18 Aug 2023

Abstract

The purpose of this study was to analyze the influence of perceived online search usefulness, perceived online search ease, need for touch, self-help staff, and socialization about webrooming intentions. This research uses quantitative method with Amos tool. Data collected by questionnaire technique. Respondents in this study were 251 people. The criteria for luxury goods are bags, shoes, and various products under the Kate Spade, Michael Kors and Coach brands. Five hypotheses were formulated and tested. The results showed that the perceived benefits of online search, perceived ease of online search, and self-help staff did not have a positive influence on webrooming intentions. Need for touch, and socialization have a positive influence on webrooming intentions. Thus, the company must improve information about luxury products available online is expected to be more attractive.

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Journal Info

Abbrev

jet

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ekonomi Trisakti (JET) has been published by Lembaga Penerbit Fakultas EKonomi dan Bisnis (LPFEB). JET is a journal for publication of undergraduate (S1) and Applied (D4) students, students of the Faculty of Economics and Business (FEB) as well as students outside of FEB and General Affairs. ...