Ihtifaz: Journal of Islamic Economics, Finance, and Banking
Vol. 7 No. 1 (2024)

Effects Of Social Media Marketing, Content Marketing, And Electronic Word Of Mouth On The Customers’ Decision To Use The Bank Aladin Syariah

Adha, Mufti Alam (Unknown)
Erina Eiyanti (Unknown)
Riduwan (Unknown)



Article Info

Publish Date
17 Mar 2025

Abstract

Introduction to The Problem: This study analyzed the effects of Social Media Marketing, Content Marketing, and Electronic Word of Mouth on the customers' decision to use Bank Aladin Syariah, one of the Islamic Digital banks in Indonesia. Purpose/Objective Study: The research object was Bank Aladin Syariah customers throughout Indonesia. Design/Methodology/Approach: This study used online questionnaires and obtained 100 respondents who were Bank Aladin Syariah's customers using purposive sampling. This study used a quantitative method with multiple linear regression analysis, t-test, f-test, and coefficient of determination test. Findings: The results indicated that, positively and significantly, Social Media Marketing affected the customers' decision to use Bank Aladin Syariah; Content Marketing did not affect the customers' decision to use Bank Aladin Syariah; positively and significantly, the Electronic Word of Mouth affected the customers' decision to use Bank Aladin Syariah. Simultaneously, positively and significantly, Social Media Marketing, Content Marketing, and Electronic Word of Mouth affected the customers' decision to use Bank Aladin Syariah. Paper Type: Research Article

Copyrights © 2024






Journal Info

Abbrev

ijiefb

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

The Ihtifaz, Journal of Islamic Economics, Finance, and Banking published by Department of Islamic Banking, Ahmad Dahlan University, is a peer-reviewed open access international journal published twice in a year (June and December). The Ihtifaz aims to provide an international forum for researchers ...