JEBD
Vol. 1 No. 4 (2024): April - Juni

Analisis Dampak Co-creation Experience Dalam Perkembangan Bisnis Pariwisata Kota Medan di Era Digital Saat Ini

Andriani Safirah (Universitas Sumatera Utara)
Shella Angelika Gea (Universitas Sumatera Utara)
Hanna Banjarnahor (Universitas Sumatera Utara)
Yasser Muda Panjaitan (Universitas Sumatera Utara)
Yohannes Sinaga (Universitas Sumatera Utara)
Onan Marakali Siregar (Universitas Sumatera Utara)
Afrila Mulyati Siregar (Universitas Sumatera Utara)



Article Info

Publish Date
15 Jun 2024

Abstract

The field of tourism in Medan city is an interesting research object to study due to the influence of technology in the current digital era. In the midst of the development of information and communication technology, the role of co-creation experience has been found to be one of the important factors to increase the attractiveness of tourism in a region. This research aims to analyze the impact of Experience Co-creation in business tourism development in the current digital era. today's digital era. This research uses a qualitative method research method. Data collection techniques about business development in the current digital era, through online surveys, Google form or directly by giving questions to several customers and observing social media to collect information about digital business. The results of this study from 10 journals and 35 respondent obtained that there are impacts of co-creation experience in business development in the current digital era where businesses such as the tourism sector become businesses that are affected by Co-creation Experience. In addition, social media was also found to be an effective means of interaction with customers so as to create Co-creation Experience for existing human resources, such as tourists. such as travelers. Individual usage experience, product community brand, usage experience, and collective experience emphasize the importance of the brand strategy to engage social members to stimulate Co-creation Experience.

Copyrights © 2024






Journal Info

Abbrev

jebd

Publisher

Subject

Economics, Econometrics & Finance Engineering

Description

Jurnal Ekonomi dan Bisnis Digital (JEBD) E-ISSN : 3025-6429 is a peer-reviewed journal providing a space for both practitioners and academics for disseminating research results that work in Economic, finance, management, information technology and related fields. JEBD provides an outlet for the ...