International Journal of Business and Quality Research
Vol. 2 No. 03 (2024): July - September, International Journal of Business and Quality Research (IJBQ

Influence of Financial Technology Usage, Consumer Protection, and Financial Literacy on Financial Inclusion

Cristia Cristia (Fakultas Ekonomi dan Bisnis, Universitas Trisakti, Jakarta, Indonesia)
Juniati Gunawan (Fakultas Ekonomi dan Bisnis, Universitas Trisakti, Jakarta, Indonesia)
Angelica Valerie Amaranydia (University of Leeds, United Kingdom)



Article Info

Publish Date
01 Sep 2024

Abstract

Financial inclusion is essential for the economic development and stability of a society, particularly in developing regions. The rapid advancement of financial technology (fintech), coupled with the necessity for consumer protection and enhanced financial literacy, plays a crucial role in promoting financial inclusion. This research aims to examine the factors influencing financial inclusion, focusing on the use of financial technology, consumer protection, and financial literacy among women aged 17-27 residing in Jakarta who have been using financial technology for at least one year. Data were collected via online questionnaires, resulting in responses 208 participants. The research employs a quantitative approach using method Partial Least Squares Structural Equation Modeling (PLS-SEM) and using Smart PLS 3 software for data analysis. The findings indicate that the use of financial technology, consumer protection, and financial literacy each have a significant positive impact on financial inclusion. The results support the hypothesis that these factors are critical in enhancing financial inclusion.

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Journal Info

Abbrev

IJBQR

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

International Journal of Business,and Quality research (IJBQR) is a high quality open access peer reviewed research journal. providing a platform for the researchers, academicians, professional, practitioners and students to impart and share knowledge in the form of high quality empirical and ...