JUMPA : Jurnal Manajemen Pendidikan
Vol 4, No 2 (2023)

Optimizing Administrative Efficiency: The Impact of ICT Adoption and Change Management in Educational Institutions

Usman, Hamza Abubakar (Unknown)
Bolaji, Hameed Olalekan (Unknown)



Article Info

Publish Date
15 Dec 2023

Abstract

This study focuses on analyzing the impact of the limitations of Information and Communication Technology (ICT) infrastructure and resistance to changes to administrative efficiency at the Nigerian Army College of Education (NACOED), Sobi, Ilorin. The main objective of this study is to understand how these factors affect the performance of the institution and identify solutions that can improve operational efficiency. This study uses a qualitative approach with a case study method, where data is collected through in-depth interviews, participatory observations, and documentation analysis. The data analysis technique used is the Miles and Huberman analysis model, which involves data reduction, data presentation, and conclusion drawing and verification. The results show that the limitations of ICT infrastructure and resistance to change significantly hinder administrative efficiency, with major problems related to low hardware specifications, unstable internet connections, and lack of training and technical support. The implications of this study emphasize the need for increased investment in ICT infrastructure and continuous training, as well as the development of effective change management strategies to overcome resistance to new technologies. This research makes a significant contribution to the development of educational management literature, especially in the context of military education

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Journal Info

Abbrev

jumpa

Publisher

Subject

Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Social Sciences

Description

Jumpa: Jurnal Manajemen Pendidikan is an international journal that serves as a forum for scholarly discussion and reporting of developments in all aspects of educational management. The journal seeks reflective papers that link pedagogy with educational management theory; descriptions of innovative ...