Jurnal Doktor Manajemen (JDM)
Vol 7, No 1 (2024): APRIL 2024

The Effect of Perceived Product Quality and Price on Local Brand Fashion Consumer Satisfaction

Fadhillah, Muhammad Daffa Yafie (Unknown)
Simanjuntak, Megawati (Unknown)



Article Info

Publish Date
16 May 2024

Abstract

Fashion trends in Indonesia have continued to grow rapidly in recent years. This has created an increasingly competitive environment and global and local brands continue to compete to meet people's needs. This study examines the effect of perceived product quality and price on consumer satisfaction with local fashion products of brand X. This cross-sectional study used a purposive sampling technique. Data were collected offline with an accidental sampling technique using a questionnaire with 182 respondents. The data were processed and analyzed using Microsoft Excel 2021, SPSS 26, and SMART-PLS 3. The results show that there is no relationship between the respondent characteristics and perceived product quality, price, and customer satisfaction. Furthermore, perceived product quality has a positive and significant effect on the perceived price and customer satisfaction. Price perception also has a positive and significant effect on customer satisfaction.

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Journal Info

Abbrev

jdm

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Doktor Manajemen JDM() adalah sebuah jurnal Ilmiah bagi para tenaga kependidikan dosen, professional, mahasiswa, dan mitra bebestari yang ingin menuangkan hasil karya ilmiahnya, berdasarkan penelitian ilmiah, dimana didalamnya mencakup keilmuan bidang Manajemen Sumber Daya Manusia, Pemasaran, ...