Jurnal Mediasosian : Jurnal Ilmu Sosial dan Administrasi Negara
Vol 8 No 2 (2024): SEPTEMBER 2024

PUBLIC SERVICE LOGIC: A SYSTEMATIC LITERATURE REVIEW AND FUTURE RESEARCH AGENDA

Pratama, S.IAN., MPA, Muhammad Rizki (Unknown)
Ni Putu Febi Wulandari (Unknown)
Anisa Maharani (Unknown)



Article Info

Publish Date
28 Sep 2024

Abstract

Public Service Logic (PSL) has emerged as a prominent topic in contemporary discussions on the fundamentals of public service delivery, challenging the mainstream principles dominated by New Public Management (NPM). Essentially, PSL is grounded in a service-dominant approach, while NPM follows a product-dominant approach. This distinction implies that public services should focus on co-creating value rather than relying solely on one-sided product delivery. This study aims to systematically analyze the literature on PSL through a systematic literature review method. The review is crucial for understanding the dynamics and trajectory of PSL research, as well as identifying existing research gaps to inform future research agendas.

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Journal Info

Abbrev

mediasosian

Publisher

Subject

Social Sciences

Description

JURNAL MEDIASOSIAN (Jurnal Ilmu Sosial dan Administrasi Negara), dengan nomor P-ISSN 2579-342X (cetak) dan E-ISSN 2620-5149 (online) adalah jurnal ilmiah di lingkungan ilmu sosial dan ilmu politik yang diterbitkan oleh Fakultas Ilmu Sosial dan Ilmu Politik Universitas Kadiri, meliputi bidang ...