Enrichment : Journal of Management
Vol. 14 No. 3 (2024): August: Management Science And Field

The influence of perceived organizational support, training and development and employee engagement on employee performance mediated by employee engagement at the director’s office PT XYZ

Dwiputri, Luthfa Jusniar (Unknown)
Wanasida, Albert Surya (Unknown)



Article Info

Publish Date
21 Aug 2024

Abstract

PT XYZ employees' performance shows a decline of 3.65% from 2022 to 2023 or below the target set by management. This decrease may be caused by increased job demands without an accompanying rise in individual competence and capacity. Based on the 2022 employee engagement survey, as many as 54% of employees feel disengaged with the company and their work. Apart from that, it was found that there was unfair treatment in terms of training intensity. This situation can affect employee performance at PT XYZ. Primary data was collected via a Google Form distributed directly to 484 employees by WhatsApp, resulting in 220 responses. The data was then analyzed using the smartPLS 4.0 program with the partial least squares equation analysis method. The results show a positive of perceived organizational support, training and development, and employee engagement on employee performance. As a mediating variable, employee engagement mediates the relationship between perceptions of organizational support and training and development on employee performance. The study advances theoretical understanding in educational contexts and suggests that PT XYZ can improve employee performance by implementing and continuously refining comprehensive training programs. Future research should include diverse employee groups and additional factors influencing performance. PT XYZ is advised to use these insights to significantly boost employee performance.

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Journal Info

Abbrev

enrichment

Publisher

Subject

Economics, Econometrics & Finance

Description

The Enrichment : Journal of Management offers wide ranging and widespread analysis of all surfaces of management and science. Published two times per year, it delivers a emphasis for universal proficiency in the vital methods, techniques and areas of research; presents a opportunity for its readers ...