Asian Journal of Management, Entrepreneurship and Social Science
Vol. 3 No. 01 (2023): Pebruary,Asian Journal of Management, Entrepreneurship and Social Science

INFLUENCE ONLINE CUSTOMER REVIEWS AND QUALITY INFORMATION OF PURCHASE DECISIONS AT SHOPEE YASASHI JAPAN SHOP

Rudi Hermawan (Institut Ilmu Sosial dan Manajemen Stiami)



Article Info

Publish Date
21 Dec 2022

Abstract

This study aims to determine the effect of online customer reviews and information quality on purchasing decisions at Shopee Yasashi Japan Shop. The research method was used a quantitative method. The population in this study are the Shopee Yasashi Japan Shop consumers. Sampling was done using probability sampling technique with random sampling method. The sample in this study consisted of 98 respondents that had bought products at Shopee Yasashi Japan Shop. Collecting data was using a questionnaire. The collected data was scored and then analyzed using the SPSS (Statical Program for Social Science) 23.0 for Windows program.The results of this study indicate that Online Customer Review (X1) has a positive and significant influence on Purchase Decisions (Y) at Shopee Yasashi Japan Shop by 68%. Information Quality (X2) has a positive and significant influence on Purchase Decision (Y) at Shopee Yasashi Japan Shop by 51.4%. Online Customer Review (X1) and Information Quality (X2) have a positive and significant influence on Purchase Decision (Y) at Shopee Yasashi Japan Shop simultaneously on variable Y amounting to 84.5% and 15.5% influenced by other variables that not investigated by researchers in this study.

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Journal Info

Abbrev

ajmesc

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Asian Journal of Management, Entrepreneurship and Social Science (AJMESC) is a high quality open access peer reviewed research journal. providing a platform for the researchers, academicians, professional, practitioners and students to impart and share knowledge in the form of high quality empirical ...