Open Access Indonesia Journal of Social Sciences
Vol. 7 No. 6 (2024): Open Access Indonesia Journal of Social Sciences

From Deception to Redemption: Analyzing Volkswagen’s Reputational Journey Post-Dieselgate

Riswandi, Risky (Unknown)



Article Info

Publish Date
23 Sep 2024

Abstract

The Volkswagen emissions scandal, or "Dieselgate," inflicted a severe blow to the company's reputation and financial standing. This research paper explores Volkswagen's journey from deception to redemption, analyzing its strategies to rebuild trust and restore its brand image. The study employs a mixed-method approach, incorporating qualitative analysis of media coverage and corporate communications alongside a quantitative assessment of stock prices and consumer sentiment data. Findings reveal a complex reputational trajectory, starting with initial denial, progressing to a reluctant acceptance of responsibility, and culminating in proactive measures to regain stakeholder confidence. While Volkswagen has made notable strides in its recovery, the lingering impact of the scandal underscores the formidable challenge of repairing a tarnished reputation. In conclusion, this research provides valuable insights into crisis management, corporate social responsibility, and the dynamics of reputational recovery in the digital age, highlighting the importance of swift action, transparency, and a genuine commitment to change.

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Journal Info

Abbrev

oaijss

Publisher

Subject

Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

OAIJSS invites manuscripts in the various topics including : Public Policy and Administration, Sociology, Communication Science, International Relation, Economics, Accounting, Finance, Management, Art, Culture, Humanity, Education, Development, Languages, Literacy, Law, Criminology, Health Social ...