Journal of Business Management and Economic Development
Том 2 № 02 (2024): May 2024

Influence of Online Customer Review and Online Customer Rating On Purchasing Decision on Shopee E-Commerce: Study on Management Study Program Students, Faculty of Economics and Business, Makassar State University

Natasya, Wilda Dwitya Putri (Unknown)
Musa, Muhammad Ichwan (Unknown)
Haeruddin, Muhammad Ilham Wardhana (Unknown)
Hasbiah, Siti (Unknown)
Aslam, Nurul Fadilah (Unknown)



Article Info

Publish Date
16 Mar 2024

Abstract

This research is a quantitative study that aims to find out influence of online customer review and online customer rating on purchasing decision on shopee e-commerce (study on Management study program students of the Faculty of Economics and Business of Makassar State University). The independent variables in this study are online customer review and online customer rating, while the dependent variable is Purchasing Decision. The population in this study is active students Management study program of the Faculty of Economics and Business of Makassar State University class of 2020-2022. Sampling using purposive sampling technique and obtained a total sample of 100 respondents. Data collection techniques used are questionnaires and literature study. The data analysis technique used is multiple linear regression analysis using SPSS V.21. The results of this study indicate that online customer review (X1) partially has a significant effect on purchasing decision on shopee e-commerce, online customer rating (X2) partially has a significant effect on purchasing decision on shopee e-commerce, and online customer review (X1) and online customer rating (X2) simultaneously have a significant effect on purchasing decision on shopee e-commerce.

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Journal Info

Abbrev

jbmed

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences Other

Description

Journal of Business Management and Economic Development (JBMED) is an international academic open-access journal that has gained a foothold in Indonesia, Asia and is open to the world. It aims to promote the integration of trade, economics, and finance. The focus is to publish papers on ...