Jurnal Bisnis, Manajemen, dan Akuntansi
Vol. 11 No. 1 (2024): Jurnal Bisnis, Manajemen, dan Akuntansi (JBMA) - Maret

Pengaruh Citra Merek dan Kepercayaan terhadap Keputusan Pembelian Tiket Pesawat pada Konsumen Tiket.Com

Wahyuni, Yuyun (Unknown)
Lenti, Norianti (Unknown)



Article Info

Publish Date
30 Mar 2024

Abstract

This research aims to determine the influence of brand image and trust on airline ticket purchasing decisions among tiket.com consumers. The sampling tool used questionnaire media with a sample size of 150 respondents. The data used in this research is primary data. Data collection techniques use questionnaires. The population in this study are people who purchase airplane tickets using tiket.com. Before testing, the research instrument was first tested using validity and reliability tests. The analysis tool uses multiple linear regression tests. Hypothesis testing was carried out using the t test and F test, followed by the Determination Coefficient Test (R2) to determine the contribution of the included variables to the research results. The results of the regression test show that every one unit increase in the independent variable, both brand image and trust, will increase the decision to purchase airplane tickets. Hypothesis testing using the t test and F test gives the results that the two variables have a significant influence on the decision to purchase airplane tickets at the tiket.com company. The coefficient of determination obtained (R^2) was 40.6%, which means that the contribution of the brand image and trust variables to airline ticket purchasing decisions among tiket.com consumers was 40.6%.

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Journal Info

Abbrev

jbma

Publisher

Subject

Economics, Econometrics & Finance

Description

JBMA ( Jurnal Bisnis, Manajemen dan Akuntansi ) merupakan jurnal ilmiah berkala yang terbit dua kali dalam setahun, Tujuan utama JBMA adalah untuk mendiseminasikan artikel ilmiyah dalam bidang Bisnis, Manajemen dan Akuntansi. Redaksi menerima artikel artikel ilmiyah yang belum pernah di publikasikan ...