Jurnal Teknik Mesin, Industri, Elektro dan Informatika
Vol. 2 No. 4 (2023): Desember : JURNAL TEKNIK MESIN, INDUSTRI, ELEKTRO DAN INFORMATIKA

Analisis Penilaian Kinerja Perusahaan Menggunakan Malcolm Baldrige Criteria for Performance Excellence (Studi Kasus pada PT. Danadipa Bertu Perkasa)

Rizki Aulia, Eliana (Unknown)
Minto Waluyo (Unknown)



Article Info

Publish Date
02 Dec 2023

Abstract

PT. Danadipa Bertu Perkasa is a company operating in the construction sector. Based on observations, the company currently has not measured overall performance and only uses two criteria, namely strategic planning and process management. PT. Danadipa Bertu Perkasa has problems related to the service process or meeting targets which are always not on time, the average delay is 2 to 3 months from the initial target. This results in disrupted company finances and delayed employee salaries, which causes employee performance to decline. Therefore, the aim of this research is to analyze the results of measuring company performance using the Malcolm Baldrige Criteria for Performance Excellence (MBCfPE) method, determine the position of the company's performance level, and provide recommendations for improvement. The research results show that the company's performance position is in the Emerging Industry Leader class with a score of 674.77. It is known that in the performance of company employees the highest score is in the leadership category at 69.78%. Meanwhile, the lowest score was in the measurement, analysis and knowledge management category at 59.03%. So, companies must pay attention to managing data, information and knowledge resources, as well as how to make good use of information technology.

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Journal Info

Abbrev

jtmei

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering Industrial & Manufacturing Engineering

Description

JTMEI merupakan jurnal ilmiah berkala dengan ciri khas/identitas bidang Teknik (Mekanik, Elektrikal, Industri, Informatika, Sipil dan Sains). Tema makalah ini difokuskan pada aplikasi industri baru, kelautan dan pengembangan energi hijau yang ...