The increase in COVID-19 cases in Bandung has led to changes in health services, including animal health services. This study aimed to determine the impact of the COVID-19 pandemic and the efforts made by veterinarians to overcome the impact of the COVID-19 pandemic in the clinic. Data was collected by collecting primary data through in-depth interviews. Data was collected on selected respondents to obtain data and explore the impact and efforts made during the pandemic on each veterinary practice service. The impacts found included a shortage of medicines and medical equipment, staff infected COVID-19, temporary closure of veterinary clinics, reduced number of patients, and a shortage of medical staffs. Meanwhile, the efforts include implementing health protocols, changing operational schedules, modifying service flows, providing online or telemedicine services, limiting surgical procedures, providing medicines and medical equipment in the long term, and increasing the number of examination rooms.
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