JURNAL MANAJEMEN BISNIS
Vol. 11 No. 1 (2024): March

Analysis of Website User Acceptance through User Testing Model (UTAUT): Case Study of Sidoarjo Dukcapil Plavon Application

Hilman, Muhammad (Unknown)
Pratama, Arista (Unknown)
Safitri, Eristya Maya (Unknown)



Article Info

Publish Date
22 Mar 2024

Abstract

This study investigates the factors influencing the acceptance of the Plavon application in Sidoarjo Regency, utilizing the conceptual model of the Unified Theory of Acceptance and Use of Technology (UTAUT). Through analyzing data from 96 users, the main findings highlight the significant positive influence of performance expectancy, effort expectancy, social factors, and facilitating conditions on users' intention to use the application. Furthermore, facilitating conditions emerge as the primary determinant of user satisfaction. The study underscores the importance of understanding these factors, providing practical guidance for policymakers in budget management, and emphasizing the need to enhance the acceptance and utilization of the Plavon application in the area. Regarding the success of the Plavon application, it was found that performance expectancy, effort expectancy, social factors, and facilitating conditions have a positive and significant impact on users' intention to adopt the application. However, performance expectancy did not exhibit a significant impact in this study's findings.

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Journal Info

Abbrev

JMB

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Manajemen, Bisnis pertama kali diterbitkan pada tahun 2014. Jurnal Manajemen Bisnis adalah jurnal ilmiah yang memuat artikel-artikel studi baik empiris maupun konseptual yang berkaitan dengan Keuangan, Pemasaran, Sumberdaya Manusia, Operasional, Strategi, Sistem Informasi , e-Business dan ...