Jurnal Ilmiah Wahana Pendidikan
Vol 10 No 2 (2024): Jurnal Ilmiah Wahana Pendidikan

Pengaruh Fasilitas Terhadap Kepuasan Pasien Di Klinik Marhamah

Ramdhani, Bilal Mahardhika (Unknown)
Fadili, Dadan Ahmad (Unknown)



Article Info

Publish Date
10 Jan 2024

Abstract

In : This study uses a quantitative method that is descriptive and causal. The population in this study were patients who had been treated at the Marhamah Clinic for the 2021-2022 period. The sampling technique in this study is probability sampling with simple random sampling method. The sample in this study used the Slovin calculation method of 5% so that a sample of 394 patients was obtained in this study. Based on the results of the study, the coefficient of determination showed that the effect of facilities on Marhamah Clinic patient satisfaction was 29%, while the remaining 71% was influenced by other factors not examined in this study. This study concludes that facilities have a significant effect on patient satisfaction at Marhamah Clinic.

Copyrights © 2024






Journal Info

Abbrev

JIWP

Publisher

Subject

Religion Education Social Sciences Other

Description

Jurnal Ilmiah Wahana Pendidikan (JIWP) Diterbitkan sebagai upaya untuk mempublikasikan hasil-hasil penelitian dan temuan di bidang pendidikan . Jurnal ini terbit 4 bulanan, yaitu bulan April, Agustus dan Desember. *Ruang Lingkup* Memuat hal kajian, analisis, dan penelitian tentang perancangan, ...