Indo-MathEdu Intellectuals Journal
Vol. 5 No. 1 (2024): Indo-MathEdu Intellectuals Journal

Analisis Sistem Antrian pada Proses Pelayanan Konsumen di Warung Ayam Geprek Najwa Menggunakan E-WOM

Soniya, Yeni (Unknown)
Pratiwi, Ratna (Unknown)
Ramadhani, Almy (Unknown)
Mth, Sri Rezky Aprilawati Br. (Unknown)

Article Info

Publish Date
09 Jan 2024

Abstract

This study aims to determine the effect of e-Wom, food quality and service quality on Purchase Satisfaction at Najwa geprek chicken stall. This research method was quantitative through an online questionnaire with a total of 145 respondents. The data used for the analysis of this queuing system is primary data, which is in the form of customer arrival time data and service time data (server), for time measurement carried out using the help of a stopwatch. The results of data analysis showed that the enthusiasm of Rantauprapat residents towards Najwa geprek chicken stall was very high, this made Najwa geprek chicken stall does not empty of visitors, resulting in queues

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Journal Info
Indo-MathEdu Intellectuals Journal
Website

Abbrev

imeij

Publisher

Lembaga Intelektual Muda Maluku

Subject

Mathematics

Description

Indo-MathEdu Intellectuals Journal is a fully refereed (double-blind peer review) and an open-access online journal for academics, researchers, graduate students, early-career researchers and students, published by Lembaga Intelektual Muda (LIM) Maluku. IMEIJ is a periodical publication (two times a ...