E-JRM
E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01

Pengaruh Ketepatan Waktu Pengiriman dan Kualitas Layanan Terhadap Keputusan Pembelian di Aplikasi Shopee

Mahdani, Imam (Unknown)
Wahono, Budi (Unknown)
Rahman, Fahrurrozi (Unknown)



Article Info

Publish Date
12 Sep 2024

Abstract

Abstract Nowadays, with increasingly rapid technological developments, one of the impacts is that purchases are becoming faster and more rapid through online markets.This study investigates the relationship between punctuality(on-time delivery) and quality of service with purchasing decisions on one of the online markets, namely Shopee. This study conducted on students of the Islamic University of Malang. The research variables consist of On-time Delivery (X1) and Quality (X2) as independent variables and Purchasing decisions (Y) as the dependent variable. In this study, it was found that there was a simultaneous influence between the variables of On-Time Delivery and Service Quality on Purchasing Decisions. Even if separated, the variable of On-Time Delivery has a significant positive effect on Purchasing Decisions and the variable of Service Quality has a significant positive effect on Purchasing Decisions. Keywords: On-time delivery, punctuality, quality of service, partial regression, simultaneous regression

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Journal Info

Abbrev

jrm

Publisher

Subject

Economics, Econometrics & Finance

Description

E-JRM : Elektronik Jurnal Riset Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh Fakultas Ekonomi Dan Bisnis , Universitas Islam Malang dengan nomor ISSN 2302-6200 yang memiliki fokus keilmuan pada bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya ...