Edu Cendikia: Jurnal Ilmiah Kependidikan
Vol. 4 No. 02 (2024): Artikel Riset Edisi Agustus 2024

Evaluasi Kualitas Layanan Perpustakaan Menggunakan Aplikasi SLiMS di SMK Syubbanul Wathon Secang: Evaluation of Library Service Quality Using SLiMS Application at SMK Syubbanul Wathon Secang

Aqmilannaja, Annisa Ulya (Unknown)
Milna Wafirah (Unknown)
Ahmad Fuad Hasyim (Unknown)



Article Info

Publish Date
26 Aug 2024

Abstract

SMK Syubbanul Wathon Secang Magelang, as a vocational high school education institution based on Islamic boarding schools, adopts the SLiMS (Senayan Library Management System) application to improve the quality of library services that require further evaluation. This study aims to evaluate the quality of library services using the SLiMS application in the SMK Syubbanul Wathon Secang library using the Total Quality Management (TQM) theoretical framework. This study uses a qualitative method with in-depth interviews involving teachers, head of the library, and students, as well as observation and document analysis. Data analysis was carried out using the TQM approach which includes a focus on customers, a system approach, involvement of all staff, continuous improvement, and a fact-based approach. The results of the study indicate that the implementation of SLiMS is not optimal. The main problems found include suboptimal loan circulation, lack of data updates and maintenance, and limited resources. Improving the quality of library services requires improvements so that better services can be provided to all users, including students, teachers, and library managers.

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Journal Info

Abbrev

educendikia

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Social Sciences Other

Description

Edu Cendikia: Jurnal Ilmiah Kependidikan meliputi hasil kajian ilmiah di bidang pendidikan multi-disiplin ilmu, baik pembelajaran dalam jaringan juga luar jaringan, merdeka belajar, pengembangan metode belajar pembelajaran terkini yang merujuk pada semua tingkat usia dan yang berkaitan dengan ...