My Telkomsel application is a mobile-based application intended for Telkomsel starter card users in purchasing credit, quota and additional service features provided by Telkomsel as one of the services provided to its users. This research aims to produce an evaluation of an application design based on user experience. The research target to be achieved is the new design of the My Tekomsel mobile app building using user experience using the remote usability testing method and the questionnaire evaluation method, in which application users will be given a self-responsible questionnaire by the user which then becomes reference material for brought out a new design from My Telkomsel
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